Panel picking is already going on!
You can head on over to the Panel Picker and peruse more than 2200 submissions (which have to be winnowed down to a mere 300 or so…) Voting is open from August 17th to September 4th.
You can also go directly to Evolving Customer Service Online: We’re All In This Together and vote for it! (It just happens to be the submission by yours truly…) 
See you in Austin!